Privacy Policy

Last updated: September 7, 2026 · See also our SMS Terms & Conditions

OsteoStrong Tysons (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information, including when you engage with us via our website, in person, or through SMS/text messaging.

1 – Information We Collect

We may collect the following types of information:

a – Personal Information

Name
Phone number
Email address
Mailing address
Date of birth (if provided)
Health and wellness information voluntarily submitted

b – Information Collected via SMS

When you opt into SMS communications, we collect:

Your mobile phone number
Message interaction data (e.g., responses, delivery status)
Communication preferences

2 – How We Use Your Information

We use your information for the following purposes:

To schedule and manage appointments
To provide services and customer support
To send reminders, updates, and promotional communications

SMS-Specific Use

If you opt in to receive SMS messages, we may use your phone number to:

Send appointment reminders
Provide service-related updates
Send promotional or marketing messages (if consent is given)

Message frequency may vary, and is typically 3–5 messages per week. Message and data rates may apply.

3 – SMS Consent and Opt-Out

By providing your phone number and opting in, you consent to receive SMS messages from OsteoStrong Tysons. Our text messages are sent from 571‑202‑7948.

You can opt out at any time by replying “STOP” to any message
For assistance, reply “HELP” or contact us directly
Opting out will stop all non-essential SMS communications

We do not send SMS messages without your consent. Consent to receive marketing text messages is not a condition of purchasing any product or service. Full details are in our SMS Terms of Service.

4 – How We Share Your Information

We do not sell your personal information.

Mobile information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors who provide support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt‑in data and consent; this information will not be shared with any third parties.

We may share your information with:

a – Service Providers

Third-party vendors that help us operate our business, such as:

SMS and communication providers
CRM and marketing platforms
Payment processors

These providers are contractually obligated to protect your information.

b – Legal Requirements

We may disclose your information if required to:

Comply with applicable laws or regulations
Respond to legal requests or court orders
Protect our rights, property, or safety

5 – Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

6 – Your Choices and Rights

You have the right to:

Access or update your personal information
Request deletion of your data (subject to legal requirements)
Opt out of marketing communications, including SMS

To exercise these rights, contact us using the information below.

7 – Cookies and Tracking Technologies

We use cookies and similar technologies to:

Improve website functionality
Analyze website traffic
Support marketing efforts

Specifically, this website uses:

Google Analytics 4 — to understand how many people visit, which pages they read, and where they arrived from.
Google Ads conversion tracking — to measure which advertisements lead to a session request or a phone call. This supports targeted advertising.
Cloudflare — our hosting and security provider, which processes standard server logs (IP address, timestamp, requested page, browser type) to serve the site and protect it from abuse.

You can control cookie settings through your browser. You can also opt out of Google Analytics on all websites using Google’s browser opt-out add-on, and manage ad personalization in your Google Ad Settings.

8 – Content Embedded From Other Companies

Parts of this website are loaded from third parties, and those companies can see that your browser requested their content:

GoHighLevel (LeadConnector) — the request-a-session forms
YouTube and Vimeo — member stories, news segments and our science explainer. Nothing is requested from them until you click play.
Google Maps — the map showing our Tysons Corner studio
Google Fonts — the typefaces used across the site

Each operates under its own privacy policy, which governs what it does with what it observes.

9 – Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

10 – Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “last updated” date above will be revised.

11 – Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

OsteoStrong Tysons
8609 Westwood Center Drive, Suite 625
Tysons Corner, VA 22182
[email protected]
Calls: 703‑344‑0060
Text messages: 571‑202‑7948

Medical Disclaimer

OsteoStrong is a musculoskeletal strengthening program, it is not a medical treatment.

Nothing on this website is medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any disease. The research summarized on these pages describes findings from published studies; it is educational, and it is not a promise of any particular result for you.

Testimonials on this site reflect the individual experiences of the members who gave them. Results vary by person, and the outcomes described are not typical of every member.

Osteogenic loading is not appropriate for everyone. Talk with your physician before beginning OsteoStrong or any new exercise program, particularly if you have a diagnosed medical condition, are pregnant, or have had a recent fracture or surgery.